Dog Grooming
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Payment Requirements
Payment is expected when you pick up your dog(s). We accept cash and the following credit/debit cards: Visa, Discover and Mastercard NOTE: There is a $10 minimum when using a credit/debit card.
Cancelation Fees
In order to fully serve all of our clients we ask that you notify us 96 hours in advance of a holiday reservation and 48 hours for routine reservations if your plans change and you no longer need to send your dog(s) to us for the specified time. If proper notice is not given, you will be asked to pay for the time scheduled if you do not cancel within the specified time frame or if your dog is picked up early. With a valid email address on file you will receive an automated email reminders 10 days and 3 days before your reservation which will help you remember to contact us if there is a change in your plans. The reminders list the days your dog is scheduled to camp with us.
Vaccination Records
Whether your dog is here for training, boarding, play date or grooming we must have a copy of your dog’s vaccination records showing that all vaccinations are up to date. We require the Rabies, Parvo/Distemper, and Bordetella (Kennel Cough) vaccinations. We are licensed by the North Carolina Department of Agriculture, Animal Welfare Department; they routinely check our records to ensure they are up-to-date. It is your responsibility to make sure we have current vaccination records. Dogs will not be allowed to camp with us without proper documentation that all vaccinations are up to date.
General Information
Most of our indoor runs have guillotine doors which allow your pet to go outside into a covered eight foot long private run. For dogs kenneled in interior runs we have covered 10x10x6 or 10x8x6 runs where they can enjoy being outdoors and play time with other dogs. Our goal is to provide a safe, dog friendly place for our campers to play together. Our pets Sniper and Bader enjoy spending time in their outdoor runs and we want to offer your pet the same opportunity.
We can provide references if you like or feel free to check the testimonials on our website. We are a small family owned business. Charlie has trained dogs for over forty years but we just started the actual business in 2008. Now that Charlie and I have retired (If you can call it that) someone will be here for your pet basically 24/7 unlike many kennels who only go in to feed/walk the boarders over the weekends and holidays and are otherwise off premises. During the week there are times when Charlie has appointments to meet someone to evaluate or work with a dog other than at our site. On weekends, like you, we enjoy spending time with our family. There will be occasions we are away from home for short periods of time. While we are away we make sure your pet is kenneled with plenty of water for the short time we may be away. I think I have covered the basics. Please let me know if you have any questions or if you need additional information.